Hi All,
We have received the following reminder (highlighted text) from Jennifer Ayres, Program Coordinator, Older Adults Community Services Department, with respect to a couple of complaints regarding table tennis players:
"I have received two complaints this week regarding the same issue - players are telling other players that they are not good enough to play in certain room or to be a part of the table tennis program.
This is unacceptable and will not be tolerated.
As you know ALL of the programs offered to our members are RECREATIONAL, and NON COMPETITIVE.
Moving forward if we receive feedback that a participant has said this to another member I will speak with the individual directly. If it continues they will not be welcome to participate in that program.
If you could please send out a reminder to the Table Tennis players communicating that ALL of the Older Adult programs offered by the Town of Richmond Hill are recreational and are welcoming to all. If they are looking for a competitive Table Tennis program this is not available at our centres."
各位球友, 以下是中心負責人, Jennifer Ayres, 發給各人關於會員投訴的電郵,請細心閱讀:
"本中心剛收到兩個同性質的投訴:
事緣某會員被另一會員指其技術不佳,不適合參予該乒乓球活動.
這種不當的行為是不能接受及容忍的.
要知道本中心提供的均為55+而設的康樂性活動,絕非一個競技性的活動中心.
如再有會員涉及類似的投訴,本人將逕自接觸他/她;如再干犯,將被列入不受歡迎之列.
最後重申本中心所提供的乒乓球活動乃專為55+而設的康樂活動(非競技性),歡迎所有長者參加."
以下為一些溫馨提示,亦請參看:
入鄉隨俗,主流社會很著意見面時互打招呼,問好. 如與新球友打球前,應先握手示好.
如欲轉換對手,應稍候,至適當時機,再禮貌地知會對方,表示你想和另外一人切磋;如此便可避免產生誤會,以為你歧視對方.
如發覺多人輪候,應自動自覺由單打改為雙打.或讓出你的位置(這是我們一貫的優良傳統),不應漠視別人在乾等.
如發現有人長時間霸佔,可向中心負責人投訴,他們已答允加以干預.
如會員有感言語表達有困難,不應遲疑,可向本組會員求助,共同解決.
Regards,
Peggie Ngan
Administrative Assistant for the
RHTTC55 Organizing Committee
We have received the following reminder (highlighted text) from Jennifer Ayres, Program Coordinator, Older Adults Community Services Department, with respect to a couple of complaints regarding table tennis players:
"I have received two complaints this week regarding the same issue - players are telling other players that they are not good enough to play in certain room or to be a part of the table tennis program.
This is unacceptable and will not be tolerated.
As you know ALL of the programs offered to our members are RECREATIONAL, and NON COMPETITIVE.
Moving forward if we receive feedback that a participant has said this to another member I will speak with the individual directly. If it continues they will not be welcome to participate in that program.
If you could please send out a reminder to the Table Tennis players communicating that ALL of the Older Adult programs offered by the Town of Richmond Hill are recreational and are welcoming to all. If they are looking for a competitive Table Tennis program this is not available at our centres."
各位球友, 以下是中心負責人, Jennifer Ayres, 發給各人關於會員投訴的電郵,請細心閱讀:
"本中心剛收到兩個同性質的投訴:
事緣某會員被另一會員指其技術不佳,不適合參予該乒乓球活動.
這種不當的行為是不能接受及容忍的.
要知道本中心提供的均為55+而設的康樂性活動,絕非一個競技性的活動中心.
如再有會員涉及類似的投訴,本人將逕自接觸他/她;如再干犯,將被列入不受歡迎之列.
最後重申本中心所提供的乒乓球活動乃專為55+而設的康樂活動(非競技性),歡迎所有長者參加."
以下為一些溫馨提示,亦請參看:
入鄉隨俗,主流社會很著意見面時互打招呼,問好. 如與新球友打球前,應先握手示好.
如欲轉換對手,應稍候,至適當時機,再禮貌地知會對方,表示你想和另外一人切磋;如此便可避免產生誤會,以為你歧視對方.
如發覺多人輪候,應自動自覺由單打改為雙打.或讓出你的位置(這是我們一貫的優良傳統),不應漠視別人在乾等.
如發現有人長時間霸佔,可向中心負責人投訴,他們已答允加以干預.
如會員有感言語表達有困難,不應遲疑,可向本組會員求助,共同解決.
Regards,
Peggie Ngan
Administrative Assistant for the
RHTTC55 Organizing Committee
